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Salty Miles obrt za turizam i usluge
51415 Croatia, Lovran, Cesta Lovranska Draga 39
FAQ
Questions before booking
Learn how to rent a sailing or power yacht in Croatia, terms of payment, what skipper licenses you can use, check-in and check-out procedures.
Who we are?
Salty Miles is a family-owned travel and yacht agency, based in Croatia. We are lucky because everyone is strong in what he does. We are attentive to each request, and based on guests' wishes, we select and offer the most matching crew.
Our agency may be small, but we place double the value on each client. We exclusively collaborate with trusted charter companies to ensure our customers receive the finest service.
Our managers are readily available to address any inquiries and resolve issues promptly. We offer weekend availability for your convenience, ensuring that assistance is just a phone call away.
How to book a boat?
Click "Send a request" in the upper corner of our website to request a free consultation. Provide your name, phone number, or email. Feel free to share your preferences and wishes regarding the dates, boat type, the number of adults and children on board, additional services you need, and approximate budget.
Terms of payment
Charter payment consists of a deposit and balance payments directly to the chartering company. Our booking manager will be in charge of payment management; she will contact the charter company to prepare the bill for the services accorded to you, pass it on to you for payment, and control the receipt of the payment by the charter.
What licenses are accepted in Croatia?
Anyone who wants to navigate a sailing boat in the territorial waters of the Republic of Croatia should provide a valid yacht license and VHF radio license. Check out the full list of accepted licenses.
Where is my boat?
Ten days before the embarkation, you will get Salty Miles Traveler Tips, including information about the base info, boarding pass, expenses at the base, and contacts. We also share our Sailor's Guide with a catalog of excellent places to visit, activities, restaurants, and other helpful information.
Can the charter fee change during the year?
Charter fees can vary depending on several factors, such as whether the booking is an early-bird or last-minute deal, a special Christmas offer, etc. If you are interested in a particular yacht or catamaran model, write to us, and we will monitor the prices and inform you about special offers.
What additional expenses should I expect?
Each price quote includes a charter fee, comfort pack, transit log, and security deposit. Optional expenses include the services of a skipper, hostess, or cook, sports or fishing equipment, and APA should cover moorings, fuel, and water during the week.
What is a transit log?
It is a document giving permission to sail through the territorial waters of a certain country. In Croatia, you can pay for it directly to the charter company, which will be in charge of preparing the documents.
What is the security deposit, and how does it work?
A security deposit covers damages on board. During check-in, a shipman should thoroughly examine the technical condition of a boat and note any existing defects to avoid taking them into account in the future. The professionals on board have insurance to cover damages on board, except for those caused by tourists.
Can I pay extras at the base?
Just let know the booking manager that you need additional equipment or services so that everything can be prepared for your arrival. You can pay extras at the base.
How does the check-in look like?
A representative of the charter company should supply a checklist to carry out the yacht's acceptance inspection. The skipper will then thoroughly examine the yacht's condition, compare it to the list, and put a checkmark next to each item. This list includes all the boat's property.
The hull and bottom of the yacht should be examined separately for splits and scratches. Remember to mention all of them and take a photo.
The engine block, the engine, the sails, and the spars should be examined. It's important to ensure that everything is intact and in good repair, which will reassure and instill confidence in the crew.
The company's technical representative should provide instructions on using the control board, switching the water supply from one tank to the other, the safety system for the crew, checking the engine health together, etc.
May I change the crew list?
Most importantly, the number of people is the established parameter at most. Contact the booking manager to change the crew list.
Is it allowed to take our skipper?
You can see the indicator "Bareboat" in the price quote. Later, please check with the booking manager if your skipper has the required qualifications to navigate the exact boat or if two people are requested (for 50-foot catamarans).
Can I cancel booking?
Each charter company offers its conditions regarding the booking cancellation. Contact us to deal with this issue.
Other questions?
Please feel free to contact us in any convenient way: by phone +385 97 714 7132,
by email hello@saltymiles.com, or feedback form.
